The Spotless Guarantee
Hiring a cleaner you've never met is a gamble. This is how we take the risk off your side of the table.
Re-Clean, Free
If you're not happy with a room, tell us before we leave or within 7 days. We come back and clean it again at no charge.
Still Not Happy? Don't Pay
If the re-clean doesn't satisfy you either, you don't pay for that room. No forms, no argument.
The Quote Is the Price
The number we give you by text is what you pay — assuming the job matches what you described.
The Fine Print — In Plain English
What the Guarantee Does and Doesn't Cover
Spots that come back after drying
Covered. Deep contamination can wick up through the fiber as the carpet dries. That's normal, and it's exactly what the 7-day window is for. Call us and we re-treat it.
Permanent damage
Not covered — and no cleaner can fix it. Bleach spots, dye stains from cleaning products, sun fading, worn-through traffic lanes and pet damage that has reached the backing or pad are damage, not soil. We identify these before we start so you're never surprised at the end.
Odor that returns weeks later
Depends on the source. Odor in the carpet is covered. Odor that has soaked into the pad or the subfloor needs pad replacement — cleaning the surface can only do so much, and we'll say so during the walkthrough.
A price that changes at the door
Only if the job isn't what was described. Four rooms quoted, seven rooms on arrival — the price changes, and we agree on it with you before we start.
Book With Zero Risk.
Free estimate by text or WhatsApp — about five minutes, no obligation.