MOST REQUESTED
Carpet Cleaning
Hot-water extraction that reaches the base of the fiber — lifting embedded grit, traffic lanes and the dust mites a vacuum can never reach.
Explore carpet cleaningBack To New Cleaning · Boston & Surrounding Areas
Carpets & Sofas, Back To New.
Deep Steam Cleaning Across Greater Boston & the South Shore
Professional hot-water extraction that pulls out the dirt, allergens and pet odor your vacuum leaves behind — and has you walking on it again the same day.
- Dry in 8 Hours
- Pet & Child Safe
- Free Text Estimate
Locally Owned & Operated
Fully Insured
Free Estimate by Phone
Deep Hot-Water Extraction
Same-Week Appointments
Satisfaction Guarantee
5 min
Estimate Over Text
6h
Typical Dry Time
100%
Satisfaction Guarantee
7 Days
A Week, Including Weekends
01What We Clean
Our Services
One crew, one van, everything soft in your home — carpet, sofas, armchairs, dining chairs, rugs and mattresses.
MOST REQUESTED
FABRIC SAFE
Sofas, Armchairs & Chairs
Sofas, sectionals, armchairs, recliners and dining chairs — cleaned to the fabric code, so microfiber, velvet and linen all get the right method.
Explore upholstery cleaning
DELICATE FIBERS
Area Rug Cleaning
Wool, cotton, silk blends and synthetics — gently cleaned in place with controlled moisture, so colors stay put and fringes stay intact.
Explore rug cleaning
ALLERGY RELIEF
Mattress Cleaning
You spend a third of your life on it. We extract sweat, body oils and dust mite debris, then deodorize — no soaking, no chemical smell.
Explore mattress cleaningFree Estimate — Right Now
(857) 358-9754Text us the rooms and the fabric and we'll price the job right there — usually in under five minutes, with no visit required.
Text Us Request OnlineSee the Difference
The Transformation
Drag the handle and watch a tired room come back to life.
After
Before
03Why Back To New
The Back To New Standard
Four things we commit to on every job — no exceptions, no upsell at the door.
Text for a Free Quote-
A Real Price on the Phone
You get a firm number before we book — not a "starting at" teaser that doubles once the tech is standing in your hallway.
-
Deep Extraction, Not a Surface Wash
Pre-treat, agitate, then extract with hot water under pressure. Dirt leaves the house in our tank — it doesn't dry back to the surface.
-
Safe Around Pets and Kids
Non-toxic solutions, thoroughly rinsed out. No sticky residue, no chemical smell lingering in the room afterwards.
-
We Show Up When We Say
A confirmed arrival window, a call when we're on the way, and shoe covers and corner guards the moment we walk in.
How It Works
A Seamless Process
From the first call to a dry, fresh room — you always know what happens next.
-
01
Text & Free Quote
Text or WhatsApp us the rooms, the fabric and the problem spots. We price it right there and lock in a time that works for you.
-
02
Inspect & Pre-Treat
We walk the job with you, point out what will and won't come out, then pre-spray the traffic lanes, spots and pet areas.
-
03
Deep Steam Extraction
Hot water under pressure flushes the fiber and the vacuum pulls it straight back out — dirt, solution and moisture together.
-
04
Groom, Dry & Walkthrough
We groom the pile, set air movers where needed, and walk the job with you before we leave. Dry in about 8 hours.
The Experience
What You Can Expect
Booking a cleaning shouldn't be a gamble — here's what every customer gets.
Upfront, Flat Pricing
The number we quote is the number you pay. No fuel charges, no surprise "heavy soil" fees at the door.
Honest Expectations
Bleach spots, old pet damage and permanent dye stains don't come out. We'll tell you before you pay, not after.
Furniture Handled
We move the light pieces and set protective blocks under the legs — you don't have to empty the room.
Fast Drying
Powerful extraction means most carpet is dry in 8 hours, not the two soggy days a rental machine leaves behind.
Respect for Your Home
Shoe covers, corner guards on the doorframes, hoses run clean — and everything back in place before we go.
We Come Back if Needed
If a spot wicks back up after drying, message us within 7 days and we'll return to re-treat it at no charge.
05No-Risk Booking
The Spotless Guarantee
If you're not happy with a room, we re-clean it. If you're still not happy, you don't pay for that room.
Quoted in 5 Minutes
No in-home sales visit, no waiting three days for a proposal. Rooms, fabric, problem spots — and you have a firm price.
Safe for the Whole House
Non-toxic solutions, fully rinsed out. Safe for crawling babies, cats that lick everything and dogs that sleep on the rug.
Dry in 8 Hours
Powerful vacuum recovery takes the water back out with the dirt, so your evening isn't spent tiptoeing around wet carpet.
Read the Full Guarantee
Re-clean requests must be made within 7 days of service. Permanent damage — bleach spots, dye stains, pet damage to the pad, worn traffic lanes — cannot be reversed by cleaning.
06Recent Work
Cleaned by Back To New
A few of the rooms our customers stopped apologizing for.
07Our Promises
What We Put In Writing
We're new to the review sites. Until they fill up, these are the promises you can hold us to.
The Spotless Guarantee
Not happy with a room? We come back and clean it again, free. Still not happy? You don't pay for that room. It's on this page in writing, not buried in fine print.
Read the full guaranteeA Real Person Replies
No call center, no ticket number. Call during business hours and you reach the crew that will actually be in your living room — and you get a price on that call.
Text (857) 358-9754Locally Owned & Operated
Based in Quincy, working the South Shore and Metro Boston. We live here, so a job done badly follows us around — that's the strongest guarantee there is.
See our service areaAlready had us out? A review helps more than you'd think — it's how the next neighbor decides whether to call.
Leave a Review Text for a Free EstimateBuilt on Doing It Properly
Back To New Cleaning started with a simple frustration: too many "carpet cleaners" wet the surface, collect the check and leave the dirt behind to resurface a week later.
So we built the opposite. Proper pre-treatment, real extraction power, and an honest conversation about what will and won't come out — before you spend a dollar.
Back To New Cleaning
Locally Owned · Quincy, MA
Our Promise to Your Home
We treat your house the way we'd want ours treated: shoes covered, corners protected, furniture back where it belongs, and the room left better than we found it.
No pressure, no bait pricing, no upsells at the door. Just a clean that lasts and a number you can reach when you need us again.
Where We Clean
Proudly Serving Greater Boston
From Boston south through the South Shore and South Coast — every town we cover is listed below. Click one to find it on the map.
Service Area — Boston & South
Good to Know
Frequently Asked Questions
How long does carpet take to dry?
Most carpets are dry in about 8 hours. Our hot-water extraction pulls the vast majority of the moisture back out, so you're not left with a soaked floor. Fans and open windows speed it up further.
Are your solutions safe for pets and kids?
Yes. We use professional, non-toxic solutions and rinse everything out with hot water, so there's no sticky residue left behind for pets or crawling babies.
Do you give free estimates?
Yes — and you can get one by text or WhatsApp in about five minutes. Tell us the rooms, the fabric and the problem areas and we'll quote you a firm price before we ever come out. Text (857) 358-9754.
Can you remove pet stains and odors?
In most cases, yes. Pet accidents soak into the backing and the pad, so we treat the spot with an enzyme solution before extracting. Severe, long-standing contamination sometimes needs pad replacement — we'll tell you honestly what we can and can't fix.
Do I need to move my furniture?
No. We move light furniture — sofas, chairs, coffee tables — and place protective blocks under the legs while the carpet dries. We just ask that you clear breakables and small items beforehand.
How often should carpets be professionally cleaned?
Every 12 to 18 months for a typical household, and every 6 to 12 months with pets, kids or allergies. Regular professional cleaning also protects the manufacturer warranty on most carpet.
What areas do you serve?
We're based in Quincy and cover everything from Boston south — the South Shore and the South Coast — including Braintree, Weymouth, Milton, Hingham, Randolph, Canton, Dedham, Brookline, Newton, Brockton, Plymouth, Taunton and dozens more. See the full map.
How do I book an appointment?
Text or WhatsApp (857) 358-9754, or send the form on this page. We reply during business hours and can usually get you on the schedule the same week.
Ready to See It Back To New?
Get your free estimate by text or WhatsApp right now — it takes about five minutes.
Get in Touch
Let's Get Your Place Back To New
The fastest way to a price is a text or a WhatsApp message — but if you'd rather use a form, fill this in and we'll reply at the time you pick.
-
Text Us(857) 358-9754
-
WhatsApp(857) 358-9754
-
HoursMon–Sun · 8:00 AM – 10:00 PM
-
Service AreaQuincy · Greater Boston · South Shore